Privacy Policy
TRCA Robotics and Coding
Website: https://trcaroboticsandcoding.co.za/
Effective Date: 01 April 2026
1. Introduction
TRCA Robotics and Coding (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act.
2. Information We Collect
We may collect and process the following personal information:
- Full name and surname
- Contact details (email address, phone number)
- Child/learner information (if registering for programs)
- Billing and payment information
- School or organisation details (if applicable)
- Website usage data (via cookies and analytics tools)
3. How We Collect Information
We collect personal information when you:
- Fill out contact or enquiry forms
- Register for classes, workshops, or events
- Subscribe to newsletters
- Interact with our website
- Communicate with us via email, phone, or social media
4. Purpose of Collecting Personal Information
We use your personal information to:
- Provide robotics and coding programs and services
- Process registrations and payments
- Communicate with parents, students, and clients
- Send updates, newsletters, and marketing (only with consent)
- Improve our website and services
- Comply with legal and regulatory requirements
5. Sharing of Personal Information
We do not sell your personal information.
We may share your information with:
- Service providers (e.g., payment processors, email platforms)
- Educational partners or instructors (where necessary)
- Legal or regulatory authorities (if required by law)
All third parties are required to protect your information in line with POPIA.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyse website traffic
- Remember user preferences
You can disable cookies in your browser settings if you prefer.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Misuse or alteration
However, no online system is completely secure, and we cannot guarantee absolute security.
8. Retention of Information
We retain personal information only as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory obligations
9. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Correct or update your information
- Request the deletion of your data
- Object to processing for marketing purposes
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
TRCA Robotics and Coding
📧 Email: suzanne@trca.co.za
🌐 Website: https://trcaroboticsandcoding.co.za/